Playbooks

Clear your inbox with ready-to-send replies

Turn a pile of unanswered emails into short, friendly replies in one sitting.

Customer emails stack up, and each one feels like a five-minute job. Batch them instead: paste a handful in, get draft replies in your voice, then check and send.

The steps.

Step 1. Pick 5 to 10 emails that need a reply today.

Step 2. Remove private details (account numbers, personal info) before pasting.

Step 3. Paste them in with the prompt below.

Step 4. Fill in anything marked check, tweak the tone, and send.

Step 5. Save your best replies as reusable snippets.

Here is the prompt to copy and paste. Here are some emails I need to answer. For each, draft a short reply in my voice (friendly, direct, Australian). Mark any that need information from me with check.

Before you send.

Always check figures, GST and dates yourself. For tax, legal or employment rules, confirm with the ATO, Fair Work or your accountant. This is general information, not advice.

An empty inbox isn't magic. It's a batch, a prompt and a quick read before you hit send.